Shipping Info

Shipping Information

Thank you for shopping with h'Art of Fire by Poole! Below you'll find details about our shipping options and delivery timeframes.

Domestic Shipping (Australia)

We offer shipping across Australia. Orders are typically processed within 2–5 business days. Delivery timeframes vary depending on your location.

• Standard Shipping: 5–10 business days Metro, other areas will take longer
• Express Shipping: 2–5 business days, CONTACT US TO ARRANGE.

Free Shipping

We offer free shipping on qualifying Australian orders, current threshold is $150.

International Shipping

We ship worldwide except North America at this time; International delivery timeframes vary by destination. Please note that import duties, taxes, and customs fees may apply and are the responsibility of the buyer.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Questions?

If you have any questions about your order or shipping, please contact us and we'll be happy to help.